Pick n Pay is a much-loved brand, valued within society, built on a genuine desire to make life better for our customers and to make a positive contribution to the communities in which we live and work. their strong and unique family values have guided the business for more than 50 years, providing a solid foundation for growth, innovation and services.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
Pick n Pay, a major e-commerce giant in South Africa, faced significant challenges in maintaining and improving the quality of their e-commerce application. The dynamic and competitive nature of the industry demanded rapid releases, making manual testing inefficient and prone to human error.
To address these challenges and gain a competitive edge, Pick n Pay partnered with Techcollators, a trusted IT service company, to implement comprehensive test automation using Selenium, Specflow, and C#.
What did
Techcollators do
Techcollators harnessed the power of Selenium, Specflow (a behavior-driven development framework), and C# to create a customized test automation solution for Pick n Pay’s e-commerce application.
E-commerce Application Automation: Techcollators initiated automation of Pick n Pay’s e-commerce platform to ensure flawless functionality, high performance, and an exceptional user experience across diverse devices and browsers.
Benefits Realized
Enhanced Application Quality: Automation ensured rigorous and consistent testing, reducing the risk of critical errors in Pick n Pay’s e-commerce platform.
Time and Cost Savings: Reduced testing time, labor cost savings, and resource optimization resulted in substantial cost reductions.
Faster Releases: Agile development was facilitated with quicker feedback, enabling Pick n Pay to stay competitive and meet customer expectations.
Reduced Risk: The risk of critical issues reaching production was minimized through automated testing.
Competitive Edge: Faster releases and higher application quality provided Pick n Pay with a significant edge over competitors, attracting and retaining more customers.
The Results
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Enhanced Testing Coverage
- Automated end-to-end testing of the entire e-commerce application.
- Expanded test coverage, addressing a wide range of use cases and scenarios. -
Improved Test Efficiency
- Reduced regression test execution time by 70%.
- Accelerated feedback on software changes, enabling faster releases. -
Reduced Risk
- Automation substantially reduced the risk of critical errors reaching production.
- Consistent automated tests provided dependable results, minimizing false positives and negatives.
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Test Execution Time
- Manual testing that previously took days is now completed in a few hours.
- Parallel test execution on multiple environments for swift validation. -
Release Frequency
- Increased release frequency by 40%, enabling Pick n Pay to respond rapidly to market trends and customer demands.
- CI/CD integration ensured smoother, more frequent releases. -
Cost Savings
- Labor Cost Reduction: Savings of ZAR 3 million annually due to reduced manual testing efforts.
- Customer Retention: Improved application quality resulted in fewer customer complaints and lower customer churn.
Conclusion
Techcollators’ implementation of Selenium, Specflow, and C# for test automation revolutionized Pick n Pay’s e-commerce application testing. Enhanced coverage, improved efficiency, reduced risk, and significant cost savings were achieved. This empowered Pick n Pay to deliver a superior shopping experience to its customers while staying agile and competitive in the dynamic e-commerce industry. Techcollators demonstrated the immense value of a trusted IT solutions partner in achieving testing excellence and gaining a competitive edge in the market.
